Huashang Fenghui International Logistics

Focus on Southeast Asia/Vietnam/Cambodia logistics dedicated line integrated service provider

Timeliness is an issue that every recipient and sender care about in logistics and express delivery. At the same time, the improvement of timeliness reflects the high-quality service and strength of a logistics company. For cross-border COD small packages, the most feared by customers is that timeliness will affect Receipt rate. Huashang Fenghui International Logistics has strict requirements on the time limit in each destination country to ensure the receipt rate. The current cross-border destination country time limit for services is as follows:

The small parcel on the Taiwan line is based on air freight + customs clearance + landing. The approximate time limit is 3-5 working days for the Taiwan line (the Hong Kong small package mode is China-Hong Kong + delivery, within 5-7 working days; the Thai line: land transport + customs clearance + Delivery, 7-8 working days (Bangkok area), the time of foreign government will be delayed by about 3 days; Vietnam line: land transportation + customs clearance + delivery, Hanoi area: 5 working days, Ho Chi Minh: 7-8 working days; Indonesia line : Air freight + customs clearance + delivery. There are too many regions in Indonesia, and the time limit is relatively large. It is about 6-7 working days in Jakarta, and the time limit in other regions has been extended).

What about the timeliness of receipt? The Taiwan market currently has an average receipt rate of 85% for parcels transported by Huashang Fenghui. This data is relatively high compared to the entire market, the highest can even reach 97%; Thailand has an average of 82%; Hong Kong 72%; Vietnam Compared with Indonesia at 70% (the Vietnamese and Indonesian markets are slightly different from the Chinese market due to income and language problems), the sign-off rate is about the average value, so there are high and low. Hong Kong line Huashangfeng Forex also has customers with a receipt rate of 90%, and the signing rate for customers in Vietnam and Indonesia has reached 80%. Objectively speaking, the factors that affect the yield are related to the customers' own products, advertisements, and customer unit prices. Therefore, the sign-off rate is not an absolute value. However, it can be seen from these data that Huashang Fenghui International Logistics attaches great importance to customers Commodity acceptance rate, Huashang Fenghui's service tenet is "you entrust, I must reach". Only the improvement of the acceptance rate can give customers a satisfactory answer.